COMING HOME

1 – PRICES

1.1 - The prices that are listed by Fox in a Box room escape Sarajevo include a 60 minutes play of our game, and are shown in BAM.

1.2 - Fox in a Box room escape Sarajevo reserves the right to modify its prices at any time. Services will be billed according to the rates in effect at the moment the order is placed.

2 – RESERVATIONS

2.1 - Availability: All reservations are processed in real time and are subject to availability. The sale will not be considered final until receipt of a confirmation email from Fox in a Box room escape Sarajevo.

2.2- Confidentiality: By purchasing buyer certifies that Fox in a Box room escape Sarajevo games, components, and puzzles are to be regarded as confidential. Any full or partial disclosure or publication to any third party violates Fox in a Box room escape Sarajevo business interests.

2.3 – Canceling a game: As this is a live event, refunds for prepaid games can not be given. If a game is canceled at least 48 hours in advance a voucher will be given for the cost of the game, to be used at a later date and time. 

3 – METHODS OF PAYMENT

Fox in a Box room escape Sarajevo will accept payments by cash, credit or debit cards through our online payment portal, bank transfers, or credit or debit cards on spot.

4 – SECURITY OF PAYMENT AND PERSONAL DATA

4.1- Security of payment

Fox in a Box room escape Sarajevo has entrusted its payment system to a specialist in payment security. We do not keep any customer credit card information on our database.

4.2- Personal data

By booking through foxinabox.ba, you consent to the use of those items of your personal data which are necessary to ensure the proper processing of orders. Fox in a Box room escape Sarajevo undertakes to only use this data base for information purposes and commercial offers for Fox in a Box room escape Sarajevo Games, and not to divulge these data to third parties except upon request by a judicial authority or other administrative authority empowered by law to request the communication of this information. All data is handled with the greatest degree of care and discretion.

5 – ELECTRONIC BOOKING

5.1- Each booking has a unique order number which permits the access to our game.

5.2- The buyer will receive by email a booking confirmation that includes, the exact date, and time of his/her reservation.

6 – INTERNAL REGULATIONS FOR THE GAME AT FOX IN A BOX SARAJEVO

6.1- Fox in a Box room escape Sarajevo does its utmost to offer you a game room that lives up to your expectations. However, the order, arrangement and casting of the game remain at the discretion of Fox in a Box room escape Sarajevo and no complaints will be accepted in the case of a modification to the game.

6.2- It is strictly prohibited to take pictures, film or to record all or part of the game, or of the hall. Any violation of this prohibition will be sanctioned by the confiscation of the device until the end of the game, or will lead to the eviction of the game room, and could be prosecuted before the courts.

6.3- In addition, it is forbidden to reproduce texts, logos, images or any other element which appears either on the WEB site Fox in a Box room escape Sarajevo, or emails sent by Fox in a Box room escape Sarajevo.

6.4- Fox in a Box room escape Sarajevo declines all responsibility for any damages relating to objects belonging to customers which have not been deposited at the reception desk, area reserved for this purpose.

6.5- Fox in a Box room escape Sarajevo is a non-smoking environment.

7 – APPLICABLE LAWS – JURISDICTION

The present general sales conditions are subject to the EU laws.